Privacy Policy

  • Introduction

    • Crescent Glyph values your privacy and is committed to protecting your personal information. This Privacy Policy outlines the types of information we collect from you, how we use it, and the measures we take to ensure its protection. By using our services, you agree to the terms of this policy.
    • Our Privacy Policy applies to all users of Crescent Glyph, including visitors to our website and users of our chatbot services. We collect and process your information in accordance with applicable data protection laws and regulations to provide you with the best possible experience.
    • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

  • Information Collection

    • Crescent Glyph collects information that you provide directly to us, such as when you create an account, fill out a form, or communicate with our support team. This may include your name, email address, phone number, and any other information you choose to provide.
    • We also collect information automatically as you interact with our services. This may include your IP address, browser type, device information, and usage data, such as the pages you visit and the features you use. We use cookies and similar technologies to collect this information and enhance your user experience.
    • Additionally, we may collect information from third-party sources, such as social media platforms, if you choose to link your Crescent Glyph account with these services. This allows us to offer a more personalized and integrated experience.

  • Use of Information

    • Crescent Glyph uses the information we collect to provide, maintain, and improve our services. This includes personalizing your experience, processing transactions, and responding to your inquiries. We also use your information to develop new features and enhance the functionality of our platform.
    • We may use your information to communicate with you about updates, promotions, and other news related to Crescent Glyph. You can opt out of these communications at any time by following the unsubscribe instructions included in our emails or contacting our support team.
    • Your information may also be used for research and analytics purposes to better understand our user base and improve our services. This may involve aggregating and anonymizing data to create insights that help us make informed business decisions.

  • Information Sharing

    • Crescent Glyph does not sell, trade, or rent your personal information to third parties without your consent. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you, provided that they agree to keep your information confidential.
    • We may disclose your information if required to do so by law or in response to a valid request by a governmental or regulatory authority. This may include sharing information to comply with legal obligations, protect our rights or property, or ensure the safety of our users and the public.
    • In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information and provide you with options regarding your data.

  • Data Security

    • Crescent Glyph takes the security of your personal information seriously and implements appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. This includes using encryption, secure servers, and other security technologies to safeguard your data.
    • While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account information and for restricting access to your computer or device.
    • In the event of a data breach, Crescent Glyph will take prompt action to mitigate the impact and notify affected users in accordance with applicable laws and regulations. We will also review and improve our security practices to prevent future incidents.

  • Cookies and Tracking Technologies

    • Crescent Glyph uses cookies and similar tracking technologies to enhance your user experience and collect information about how you use our services. Cookies are small data files that are placed on your device when you visit our website. They help us remember your preferences, track your interactions, and provide personalized content.
    • We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until they expire or you delete them. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our services.
    • In addition to cookies, we may use web beacons, pixels, and other tracking technologies to collect information about your interactions with our emails and advertisements. This helps us measure the effectiveness of our marketing efforts and deliver more relevant content to you.

  • Third-Party Services

    • Crescent Glyph may include links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties, and this Privacy Policy does not apply to their websites or services. We encourage you to review the privacy policies of any third-party sites you visit.
    • We may use third-party service providers to assist us in various aspects of our business, such as hosting, analytics, payment processing, and customer support. These providers have access to your information only to perform specific tasks on our behalf and are contractually obligated to protect your data.
    • Some third-party services may collect information about your online activities over time and across different websites. You can opt out of certain tracking by these third parties by adjusting your browser settings or using industry-standard opt-out mechanisms.

  • User Rights and Choices

    • You have the right to access, update, and delete your personal information held by Crescent Glyph. You can do this by logging into your account settings or contacting our support team. We will respond to your request in accordance with applicable laws and regulations.
    • You have the right to object to or restrict the processing of your personal information in certain circumstances. You can also withdraw your consent to the processing of your information at any time, provided that such withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.
    • Crescent Glyph respects your right to data portability, which allows you to obtain and reuse your personal information across different services. You can request a copy of your data in a structured, commonly used, and machine-readable format by contacting our support team.

  • Children’s Privacy

    • Crescent Glyph is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
    • If you are a parent or guardian and believe that your child has provided personal information to Crescent Glyph without your consent, please contact us immediately. We will take steps to remove the information and terminate the child’s account if necessary.
    • We encourage parents and guardians to monitor their children’s online activities and to help enforce our Privacy Policy by instructing their children never to provide personal information on our site without permission.

  • Contact Information

    • If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the contact information provided on our website. We are committed to addressing your inquiries in a timely and professional manner.
    • For issues related to your privacy rights or the handling of your personal information, you can reach our data protection officer via the contact form on our site. We take all privacy-related matters seriously and will work to resolve any issues to your satisfaction.
    • For general inquiries, technical support, or feedback, please contact our customer service team. We value your input and are always looking for ways to improve our services and user experience.