Refund Policy
Refund Policy for Crescent Glyph Chatbot Software
Eligibility Criteria
Our refund policy applies to purchases of Crescent Glyph Chatbot Software made directly from our website or authorized resellers.
14-Day Money-Back Guarantee
We offer a 7-14-day money-back guarantee from the date of purchase. If you’re not satisfied with our software for any reason, you can request a refund.
Refund Process
To initiate a refund, contact our customer support team within 30 days of purchase. Provide your order details and reason for the refund request.
Verification
We may ask for additional information or access to verify your refund request, ensuring it meets our eligibility criteria.
Refund Method
Refunds are processed back to the original payment method used for purchase within a reasonable timeframe.
Exclusions
Refunds are not applicable to customization services, consulting fees, or any other non-software services provided alongside the software.
Product Condition
You may be asked to uninstall or deactivate the software as part of the refund process. Failure to comply may affect your eligibility for a refund.
Refund Discretion
Crescent Glyph reserves the right to refuse refunds in cases of abuse of our refund policy or where it is determined that the software has been misused.
Contact Information
For refund inquiries or to initiate a refund request, please contact our customer support team at
8587234993
302 WASHINGTON ST APT 435 SAN DIEGO, CA 92103
Changes to Refund Policy
Crescent Glyph reserves the right to update or modify this refund policy at any time. Changes will be effective immediately upon posting on our website